Contact information

Contact Information

ThermStride is operated by Jormo LTD.

Legal business name: Jormo LTD
Registered address: 128 City Road, London, EC1V 2NX, United Kingdom
Customer support email: support@thermstride.com
Telephone: Not available
Customer support availability: 24 hours a day, 7 days a week
Typical response time: Within 12 hours

For questions about products, orders, shipping, returns, exchanges, or refunds, please contact our customer support team by email.

Please do not send returns to our London registered address. Contact support@thermstride.com before returning an item. If your return is approved, we will provide the appropriate return instructions and return address.

Website: https://thermstride.com