Customer care

How can we help?

Questions about a product, delivery, or return? Send us a message and our team will help you find a clear next step.

Email support is available 24/7. We normally reply within 12 hours.

Order help

Include your order number and the email address used at checkout so we can help faster.

Business details

Jormo LTD
128 City Road
London, EC1V 2NX
United Kingdom

Please do not send returns to this address. Contact support first for return instructions.